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Here is how you order a taxi from the nearest taxi rank

Call to your nearest taxi rank and order the car to the address you prefer. When calling the taxi rank numbers 1066 xxxx you’ll need the area code 09 before the actual number. From foreign mobiles the number is +358 9 1066 xxxx. Phone numbers to the taxi ranks can be found under each city on the Finnish front page.

 

If there are no available taxis in the taxi rank, the call will automatically transfer to an available taxi in the near area. If there are no taxis available in the near area, the call will automatically transfer to the Lähitaksi centre.

 

Tell the taxi operator the city, district and the exact address, where you prefer to have the taxi. If there are any special driving instructions or you have a certain credit card you wish to use, please give the information as well. Please note that the area of Lähitaksi is very broad and consists of many cities so it is vital to always mention the city. Addresses that either have the name or sound alike can be in 10 cities of Lähitaksi. Giving all the necessary information will avoid mix-ups.

Taxi rides from Helsinki

We have available cars also in Helsinki city area. You can order yours from 0100 7300.

Receipt

Always ask the driver for a receipt for your ride. It is very useful in case you have any questions later i.e. concerning lost goods or when giving feed back about the ride.

Advance bookings

You can reserve a taxi in advance. Please make the reservation one hour before departure at the latest. If it is possible, we recommend making the reservation one day before departure. If you have need for a bigger car (station wagon or a van), please mention it to the taxi operator. All advance bookings have to be made to the centre number 0100 7300.

For Mäntsälä, Lohja, Nurmijärvi, Sipoo, Kellokoski, Jokela, Siuntio, Veikkola, Lapinkylä and Vihti areas, all the advance bookings for the next morning have to be made before 10 pm to the centre number. After 10 pm it might be possible to order the taxi directly from the taxi station but that is an understanding between the customer and an individual driver.

We do not take advance bookings for vans for Friday and Saturday nights between 9 pm and 5 am.

Special requests

If you have special needs we will attend to them. When travelling with pets or in need of courier service please be sure to give the information to the taxi operator.

The rides that require billing or will be paid on credit are always contracts between individual drivers and customers. We cannot provide such rides from the taxi centre. Please contact your nearest taxi rank or a taxi company found from the yellow pages in such case.

Cancelling your order

In normal orders the booking can be cancelled if we have not found a car for you within reasonable time. Otherwise the driver will usually take the start fee (5,50/8,60€) in case of cancellation.

In advance bookings please make your cancellation no later than one hour prior to your departure time.